I became a Director at the age of 35 and then I got into the management or leadership side at the age of 38. What happens in a professional services firm, whether it is a law firm or a consultancy firm, is that when you are a high performer you also become a candidate for leadership position. Now when you take on a leadership position particularly when it is a non-client role, you have to be mindful of how much are you balancing between your client and non-client responsibility. If you want to be serving clients and if you want to be cutting-edge then you cannot give up client work. I know lots of my colleagues in the legal profession who have become management partners— who do not do client work. Well, I think that is a real challenge because as professional lawyers we are in demand because the clients want to bank on us and leverage our technical knowledge. As you become more and more senior, the client wants to leverage your wisdom because our profession is such that the older you get the better you get. It’s the same old wine story that we have. So, from my standpoint, it was critical that having achieved a leadership position at a very early stage of my career I was able to keep up to speed with the technical knowledge, with the ability to advise clients, with the ability to get into situations that were very complex and then the clients eventually see you adding value to that.
To your point on networking, again I think I was very fortunate and lucky with the supervisors that I had who encouraged me to embrace soft skills at a very early age. And those are by way of public speaking skills or writing skills or the ability to indulge in deep research or networking opportunities, which for a lack of better term people call—business development.
There are ways and means to achieve growth in your business. I come from an old school of thought, I don't think that lawyers and professionals should solicit work but we know the reality at the ground level is different. Everyone is soliciting work and everyone calls this business development or marketing. My idea of a professional lawyer is that you should be so good that the client should be at your doorstep. You should be so good that the client should seek you out for it and then you ask for your price from the client. Now in order for you to be able to do that you have to be outstanding in technical knowledge, analysis, in giving business solutions, and in bringing real cutting-edge approach to clients’ problems. So, I would say a combination of developing non-technical skills in the area of public speaking, high research and ability to network with the right-minded people is in my view what stood out for me in my career.